AI Agents & Assistants
- Microsoft Copilot Studio agents
- Customer enquiry and triage bots
- Internal knowledge assistants
- Document and email processing
AI, CRM & Software
Software and AI built by people who also install the hardware.
SmartWorx builds AI agents, CRM systems, automations and custom tools that connect to the real world — sensors, cameras, networks and the people using them.
Automate the boring parts, keep the judgement.
Most businesses don't need a moonshot — they need the enquiry answered at 9pm, the job details in one place, and a report that writes itself on Monday morning.
We scope the smallest thing that removes the most friction, build it properly, and stay available to extend it once it proves out.
CRM Setup & Migration
- CRM selection and configuration
- Data cleanup and migration
- Pipelines, quoting and job tracking
- Team onboarding and handover
Workflow Automation
- Quote-to-invoice automation
- Digital forms and site reports
- Scheduled reporting and alerts
- Approval and escalation flows
Integration & APIs
- Connecting existing platforms
- Custom API and webhook work
- IoT and sensor data pipelines
- Legacy system bridging
Custom Software
- Web apps and customer portals
- Internal operational tools
- Purpose-built site software
- Ongoing maintenance and hosting
Dashboards & Reporting
- Live operational dashboards
- Energy and asset monitoring views
- Management reporting
- Data warehousing basics